What personal information do we collect from the people that visit our website?
When contacting us on our site, as appropriate, you may be asked to enter your name and email address.
When do we collect information?
We collect information from you when you fill out a form on our site.
How do we use your information?
We may use the information we collect from you when surf the website in the following ways:
- To improve our website in order to better serve you.
- To administer a contest, promotion, survey or other site feature.
- To ask for ratings and reviews of services or products.
- To follow up with them after correspondence (live chat, email or phone inquiries).
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
We use strong passwords in our admin areas to ensure the security of our databases and user accounts. Access to the databases is only granted to the website administrators.
We use unique strong passwords on all admin and content manager accounts and force the use of strong passwords on all user accounts.
Our hosts employ the following security measures to ensure the safety of jamesbat.es and all their website users:
- Malware Scan
- SSL encryption tools
- Firewall security
- IP Blocking
- Hotlink protection
We use the WordPress security plugin that employs the following security measures to protect the website and the admins and content managers data:
- Ban bad users
- Block specific IP addresses and user agents from accessing the site
- 404 Detection
- Database Backups
- File Change Detection
- Rename ‘admin’ account
- Change ID on user with ID 1
- Force SSL for any post, page, or admin page
- Turn off file editing in WordPress admin
- Local brute force protection
- Network brute force protection
- XML-RPC brute force protection
- Strong Password Enforcement
- File Permission Check
- Malware Scan
- Reduce Comment Spam
Data breach procedures
In the event of a data breach the website will be taken offline until resolved. All admin level passwords will be changed and the host’s security support team will be notified. All admins & content managers with personal data stored in jamesbat.es databases will be notified of the breach via email.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We will notify the users via in-site notification
- Within 7 business days
Individual Redress Principle
We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Do we use ‘cookies’?
- Understand and save admin and content managers preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser it will turn off some of the features of the site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
How long do we keep you personal data?
We keep personal data for the following amount of time before deleting it:
- Emails: 5 years
- User accounts: 5 years of no activity
- Google Analytics: 2 years
Contact form emails
All user emails sent to @jamesbat.es sent using the contact form on the website or from an email client that are 5 years or older will be deleted from the website manager’s webmail and email client annually during the month of January.
WordPress user accounts
Only website administrators and content manager have WordPress user accounts. Content managers and admins have full access to all personal information stored in their edit user profile page. Admins can remove their account and data at any time and content creators can request for their accounts and data to be deleted by contacting an admin.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
We use Google Analytics to track and report on traffic to our website. This stores data on where visitors come from (referrers), how long they stayed on our website and their geographical position. We have configured Google Analytics to automatically delete all user-level and event-level data stored every 26 months.
Does our site allow third-party behavioural tracking?
It’s also important to note that we do not allow third-party behavioural tracking.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Email: Contact Page
07972 796 374
Last Edited on 24-05-2018